Lack of Telephone Customer Support | Voters

Lack of Telephone Customer Support

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Greenwood Wine & Spirits

Very unhappy with lack of customer support by telephone.

March 29, 2021

Monika Figura

marked this post as

complete

Hi everyone, our support team phone number is (917) 475-6618. Our hours are Mon-Fri 10AM-8PM EST and Sat-Sun 11AM-7PM EST.

SavMor Liquors

Monika Figura: And yet, when repeatedly asked to call back, it doesn't happen. You see, sometimes, the right answer takes a while to get to, and so if you only send off one email at a time, you don't get the complete story.

The entire issue may be resolved with one phone call.