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Our 1-click campaign is set to go out on Sundays, which is one of the two days that our store is closed... After contacting City Hive, it sounds as though there is no way for us to edit the weekly date or time that our 1-click campaigns are sent out: "Thanks for sharing! The 1-Click campaigns are pre configured and cannot be modified in any way unfortunately :/" It would benefit our business, and I'm sure other retailers as well, greatly to be able to select that day of the week that which these campaigns are sent out, at a minimum. I'm not sure that we will get any benefit (sales or overall brand visibility) if these campaigns are only able to be sent out on days that we're not even open.

When writing emails, the "Update" button should actually save your work, so that if your computer dies or your internet goes out the work you've already done is saved. You shouldn't have to back out of the email editor to save your progress.

Can we please have the ability to see all orders with "notes" in them and only those orders? Some customers want orders held until a certain date and they put that in the notes section. We are not able to see it unless we click on the order, there should be a way we can see all orders with notes.

It would be nice to be able to have an automatic price change occur with action triggers such as Inventory level or a schedule with a frequency option. This can help maintain inventory levels and ensure a healthy turn around time.

I will keep asking because this is the one feature we aren't able to use: to be able to offer our customers our everyday wine discount & something else, i.e., customer buys 12 bottles of wine~ gets 15% off the wine PLUS use a CH campaign like a spend $100 on whiskey, get 10% off. We can not use this either OR option. Or the free delivery option. Not going to not give our customers a $10 free delivery, but not give them their 15% off everyday discount.

There should be a flag or some kind pop up on shipping orders that are for express/express overnight shipping so the team can be notified that these orders need to be addressed asap.

We should be able to create multiple labels and control the weight for each box. We should also be able to edit or switch out the tracking number incase we need to make or add additional shipments to an order.

Provide an option to schedule a date & time to resend an email to non-openers when sending or scheduling the original email

It would be nice to see the CH transaction fee subtracted from the settlement amount to verify the amount we will be getting paid out at the end of our disbursements.

As you know, we previously utilized a system that allowed us to print receipts for DoorDash and Grubhub orders directly from their tablets, which we then attached to the respective orders. This process was not only efficient but also enhanced our order management significantly. Since transitioning to having our DoorDash and Grubhub orders synchronized through CityHive, I would like to explore the possibility of developing a similar receipt printing solution within this new framework. It is crucial for us to maintain an organized workflow and ensure that each order is processed accurately and efficiently. Implementing this feature could greatly improve our operational efficiency and customer satisfaction. I believe it would be a valuable addition to our current setup.