Website & Mobile App

We Currently use it for Doordash and uber and it would be convient to have them all on one delivery app. It has the Drivers License scan for proof of age and for proof of purchase. Very easy to use.

It would be nice to have a "page" where customers can go to view the last few emails that were sent out.

Are there any plans for CityHive to increase the number of product images as there are so many that are missing? It seems like an especially opportune time given the Drizly situation and the expectation of those who used that app. It is quite laborious for us to do this as we have to upload to each store. Also, I do understand that there is the Supplier Tool which we do give out, but it seems that few use it.

A quick and easy to access button for customers to quickly reorder their last completed order. We have customers that order the same thing every couple of days and a quick and easy way to allow this for them would be nice.

We'd like to have the ability to offer products at different prices by delivery address.

When mousing over a menu item there should be a slight delay to account for someone moving their mouse from the top of the screen to the bottom portion through the menu. When I click login, I have to go to the middle portion of the page to enter my email address. As I do, I mouse over the menu and click through into the menu option rather than the enter email address field. A slight delay would help to know if someone intended to open a menu or mouse through it.

As a manager, I need a way to merge customer accounts when they accidently use two e-mail addresses. When a customer signs up on the desktop using a Yahoo account, only later to use the app where their gmail account lives, I need to be able to combine those accounts. This matters because phone number is a unique ID and they can't re-use it.

Currently single spelling mistakes and a single missing letter can be the difference between a customer finding what they want or getting frustrated and leaving. The current search leaves 0 room for error. Please improve the search to include next best match.

Typically you have to click back twice to go from a product page back to the search results. It seems most common on distributor websites (90+% of the time, especially when signed in) though it does happen for me at times on merchant websites. This makes browsing our website very inconsistent and frustrating. Furthermore, if the user clicks multiple vintages of an item, they have to click back over and over to go back through all the vintages and then back to search results. We at least need a "Back to search results" link to bypass this. Combine these two things and users can get frustrated. Thanks.

Use internal Item number as the primary item number and stop resetting content if a UPC is changed or added. Once an item is added and edited by a user, the content should not be touched again by CityHive. We waste a lot of time redoing content that has already ben updated.