Purchasing & Checkout

We are interested in connecting Wine Enthusiast reviews with our website but do not want to manually enter them one by one.

Can we have Tip Availability for any Order Method. Pick-Up, local Delivery & Shipping. BFor the Store Employees to Share.

We have customer feedback that the current layout to select near-term delivery options is very confusing. It is not intuitive that the customer must click on the dropdown arrow to find additional delivery dates/times for the remainder of the day or the next week. Instead, customers that don't want immediate delivery are selecting "Or choose a future date" and only receiving date options 7+ days in the future. Please expand the instruction to "Click dropdown for other delivery times, or click <here> for 7+ days in the future"

I'd like the ability to set a subtotal minimum on Curbside/Pickup orders.

There are multiple sales tax rates in our delivery radius. They range from 3% to 8%, so it's a fairly large variance. It would be great if there would be a way to set up different tax rates for different delivery areas. I think it is something you could easily add to the screen that has the delivery fee, minimum order, map, etc. That way the main screen that has the sales tax is for pickup orders, and any delivery that falls in the specific area set up for deliveries is tied to the rate on that screen.

Having to choose the same default levels for both pickup and delivery orders means we can't select the levels we want for each. Separating them out, so we could select levels individually, would fix this issue.

When users add products to a customer's cart within the CityHive Customer Details page, there is an issue where these products fail to appear in the customer's cart upon subsequent logins. Despite successful addition during the session, the cart remains empty when the customer logs back in, resulting in a disconnect between added items and the user's cart.

I know we have the ability to choose tipping levels (up to three); however I have come across a processor who is able to change from $ amount to % levels. For example: We know that we would like the customers to tip at lease $3. So, we set it up so that if the subtotal is more than $30, the suggested tip levels are 10%($3+), 15% and 18%; however for subtotals below $30 the tip levels are $3, $5, $7. there is always custom at the end for both scenarios and the 1st tip level is always default. Most people don't change the default tip (at least in our area). I thought this was genius and worthy of developing on city hive.

Currently CityHive only have time frame for one hour time intervals for customers to choose from. If customers who lives one to two blocks away from us, they don't get ASAP deliveries. For instance, if a customer place an order at 12:05pm, they would have to choose time frame 1pm-2pm for the items to be deliver. We should add an "ASAP" feature for customers to receive orders at a sooner time.